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Webex Meetings vs Webex Teams vs Webex Events

  • 15 July, 2020

Article, Cisco, Unified Collaboration

This article was written to clear up any uncertainty about the different Webex services that are offered by Cisco. It can sometimes be confusing if you are new to Webex to know which service is the one you are looking for. We’ve made a matrix for you to compare Webex Meetings vs Webex Teams vs Webex Events and explain Webex Support and Webex Training. You can see the full matrix PDF here.

Webex Meetings vs Webex Teams vs Webex Events

Webex Teams

Webex Teams is the one-stop collaboration application that supports Chat, Video, VoIP, Whiteboarding, Screensharing and File sharing through a single application. It keeps track of conversations and messages storing them in the same space wherever you meet. Supports up to 100 users per meeting with 5 video endpoints.

Webex Meetings

Webex Meetings allows the hosting and attending of video meetings. Present information, share applications, and collaborate on projects from any place, any device at any time. Collaborate in meeting sessions with internal and external attendees, share products and project coordination, demos, sales presentations. Support up to up to 1000 attendees including 200 video endpoints with streaming capabilities.

Webex Events

Used for staging large-scale online events, Webinars and Townhall events through a designated Corporate Website. Supports features such as promotional code discounts for attendee registration and export registration attendee data to CRM systems for follow-ups. Supports up to 3,000 attendees and the joining of up to 200 video endpoints.

webex meetings vs webex teams product comparison
webex meetings vs webex teams product comparison
webex events webex meetings vs webex teams product comparison
Webex Teams Webex Meetings Webex Events
Number of attendees Up to 100 user and 5 video end points Up to 1,000 (including 200 video devices) + streaming capabilities Up to 3,000 (including 200 video devices) + streaming capabilities
Real-time sharing Screen, application, file, and browser Screen, application, file, and browser Screen, application, file, and browser
Multimedia sharing Yes Yes Yes
Whiteboards/annotation tools Yes Yes Yes
File transfer Yes Yes Available on request
Audio options Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider Audio broadcast, Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider
Video HD video; multipoint; full-screen view; expanded full-screen view HD video; multipoint; full-screen view; expanded full-screen view HD video; multipoint; full-screen video
Video Devices Cisco and third-party solutions; Cisco and third-party soft clients; WebEx Teams mobile and desktop Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web Cisco and third-party endpoints; Cisco and third-party soft clients; Webex mobile, desktop, and web

Webex Training vs Webex Support

Webex Training

Allows you to deliver highly interactive and effective online training and e-learning video sessions. Webex Training could be used for employees, partners, and customer training, product rollouts, certification and IT training and distance learning at Universities. It supports up to 1,000 attendees per training session.

Webex Support

Provide real-time support and customer service anywhere in the world. Webex Support helps address employee and customer questions, perform fast fixes, access remote computers, and upgrade software through the cloud delivering efficient, highly personalised customer service and IT support to employees.

Webex Training Webex Support
Number of attendees Up to 1,000 Up to 8 concurrent sessions with 5 participants in each
Real-time sharing Screen, application, file, and browser Screen and application
Whiteboards/annotation tools Yes Annotation tools only
File transfer Yes Yes
Audio options Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider Webex Cloud Connected Audio, Webex PSTN, VoIP, Telephony Service Provider
Video HD video; multipoint; full-screen view; expanded full-screen view High-quality video; single-point only
Video Devices Webex desktop, mobile and web (attendees) Webex desktop

Final note...

We hope this has helped clear up any confusion about the different Webex platforms available. Each product is geared towards a different use case and it’s important to know which one is right for you. If you have any further questions about Webex Meetings vs Webex Teams the please reach out below.

Ask a question about Webex

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