Unified Collaboration

Webex Desk Mini Introduction

This article looks at the features and the spcifications of the Webex Desk Mini, a great collaboration device.

Webex Contact Center Overview

Introduction to Webex Contact Center Webex Contact Center is currently one of the best solutions available to organisations who strive to deliver the highest quality of service to their customers. This omnichannel platform allows customers to reach you through calling, email, social media, chat, and many more channels. Whether you prefer the flexibility and low

UCCX to CUCM – How To Reduce Contact Centre Spending

This article looks at the benefits of moving from Cisco UCCX to CUCM. There are many financial benefits if you are a candidate.

LiveAction LiveNX VoIP, Video and UCaaS Performance Monitoring

This article looks at LiveAction’s LiveNX product and the advanced monitoring and maintaining of your Voice and VoIP network it provides.

A look at the Webex Room Bar

The Webex Room Bar is Cisco’s newest virtual meeting device. In this article we take a look at some of the key and most interesting features.

Cisco Collaboration Upgrade Service

We offer a Cisco collaboration upgrade service that involves us upgrading your various UC platforms to the latest version for a fixed cost.

Cisco Unified Communications Manager 14 – Video Upgrade Guide

This video takes you through the steps required to upgrade to Cisco Unified Communications Manager 14 and how to perform them.

Your Guide to Upgrading to CUCM 14

We have put together a guide showing how you can upgrade to CUCM 14. CUCM is Cisco’s Unified Communications Manager.