The main purpose of Webex Teams is its messaging function. Instant messaging is becoming very popular in professional environments. People now value the efficiency it provides above the formality of an email. Constructing and sending an email takes time. This is because of the common courtesies that have become accustomed to emails such as the intro and the sign-off.
Along with this, most email clients are slow platforms in themselves, which can be partially accredited for the extended time you usually have to spend scanning an email for one nugget of information, or the long delay you’ll often endure when waiting for a reply. Boomerang found that the average email response time was around 23 hours. For an agile business, this isn’t good enough.
That’s where instant messaging comes in. Webex Teams is all about getting things done. Because it’s always-on, you’ll never miss a thing. You can ask and answer questions in a matter of seconds, speeding up decision making hugely. This way you’ll have more time to make things happen.
Another important feature of Webex Teams is message deletion. As it is a messaging client geared for business use, security is of paramount importance. This does not only include protection against cyber criminals. Sometimes messages get sent to the wrong people due to human error which may reveal confidential information. Webex Teams prevents this becoming an issue as it offers users the ability to delete the message from both their own client and the recipient’s.