News & Events

CUCM 14 has been released!

  • 26 May, 2021

Article, Cisco, Industry News, Unified Collaboration

CUCM 14 has just been released and it’s ready for download from Cisco’s software central. CUCM 13.X was skipped purely for R&D purposes, similarly to what Cisco does for their IOS versions. Cisco have incorporated their Webex Cloud Connected services into the development of CUCM 14.X to extend new features for remote workers.

In this article, we have briefly summarised some of the most interesting announcements. It’s a good idea to familiarise yourself with what’s coming soon so you can be fully prepared for any of the newly released features.

New features of CUCM 14

  • In addition to LDAP, O365 oAuth will also be supported
  • Fully cloud-connected/enabled PSTN support
  • SIP Oauth Support for Endpoints
  • Increased cluster capacity so that more devices can be supported without adding more resources up to 100 000 Devices for mega clusters.
  • Flexibility to move a registered phone from office to home without repeating the onboarding process
  • Flexibility to move between Wi-Fi and LTE networks without dropping an existing call on Cisco Webex apps
  • Operational workflow simplification by managing all certificates from a single portal, with the ability to use a Quick dashboard to view expired or about to expire certificates.
  • AV1 Codec Support
  • Cisco Tomcat Containerization
  • Certificate Regeneration without Service Restarts
  • More Enhanced Accessibility features and Usability in Self Care Portal
  • Headset and Accessories Inventory Downloads
  • Version Independent Licensing
  • Windows 2019 Support for RTMT
  • IM and Presence Failover Enhancement to Nearly Zero Downtime
  • Out of Office Presence Status

To read a full list of the new features, please see here.

For the Cisco Data Sheet, please click here.

New features of CUCM 14

There were a number of phone models that were deprecated with CUCM 12. That deprecation status carries over to CUCM 14. Please see the models below.

  • Cisco Unified Wireless IP Phone 7921
  • Cisco Unified IP Phone 7970
  • Cisco Unified IP Phone 7971
  • Cisco IP Phone 12 S
  • Cisco IP Phone 12 SP
  • Cisco IP Phone 12 SP+
  • Cisco IP Phone 30 SP+
  • Cisco IP Phone 30 VIP
  • Cisco Unified IP Phone 7902G
  • Cisco Unified IP Phone 7905G
  • Cisco Unified IP Phone 7910
  • Cisco Unified IP Phone 7910G
  • Cisco Unified IP Phone 7910+SW
  • Cisco Unified IP Phone 7910G+SW
  • Cisco Unified IP Phone 7912G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Conference Station 7935

Final note...

Cisco are doing a great job of incorporating their Webex Cloud services as a natural extension to their on-prem CUCM infrastructure to support all hybrid environments for remote workers.

Please understand CUCM v14 onwards has adopted a whole number release numbering structure. There will be no (dot) releases, like (dot)5 e.g. 11.5 or 12.5 etc. like past version releases. Service Upgrade release will be published on top of the main release through its Software Maintenance cycle.

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