SIP trunks can provide a company with the means to dramatically reduce call costs. IP connections are considerably cheaper than traditional lines when you consider line rental costs. In many cases, it is possible to get free UK landline calls with SIP trunking and you can also make significant savings on mobile and international calls as well. SIP trunking rarely has any associated hidden costs so pricing is clearly structured and transparent.
Mentioned in more detail below, the ability to instantly add extra trunks as and when you need them is a highly beneficial feature and can certainly be classed as a cost cutting benefit. No longer having to provision for the ‘worst case’ or ‘peak’ scenario, you can run less capacity during the quieter times, safe in the knowledge that you can increase immediately when you experience high call volumes. Whether you have regular, seasonal call volume increases or there is an issue somewhere which has caused your call volumes to increase dramatically, you can quickly increase capacity to handle it and when the peak period passes, you can revert to your standard level of capacity. To sum this up: you only pay for what you need when you need it, you no longer need to keep capacity in reserve and plan for the worst.
Of course, whilst cost saving is a priority for many of us, it should be noted that the need for cutting costs needs to be balanced with quality of service requirements and the level of customer support you will receive.