If you’ve been looking for the right phone system for your small business then you’ve probably come over the debate of whether a tangible VoIP hard-phone system or a cloud-based soft-phone system is best. As with most technology debates, there are pros and cons on both sides.
Making the decision can be tough. It’s possible you’re not even 100% certain what the terms hard-phone and soft-phone even mean. Some businesses suit soft-phones perfectly whereas others would not be able to function properly without a tangible hard-phone system. In this article, we will delve into the advantages and disadvantages of both options and help you in making the decision for yourself.