BroadSoft and Cisco: Whats the latest?

It’s been a few months now since the widely reported acquisition of BroadSoft by Cisco. Craig Decker recently gave some interesting insights into the changes that have happened to both companies since the deal.

Four things we learnt at UC Expo 2018

After visiting the UC EXPO 2018 in London, we discovered several interesting things. We have summarised our findings and discussed them in this article.

Cisco’s acquisition of Accompany may challenge Microsoft’s LinkedIn

Virginia Backaitis recently posted an interesting article theorising that Cisco’s aquisition of Accompany could assist them in creating a platform that could challenge Microsoft’s LinkedIn.

Webex Share – The Exciting New Cisco Collaboration Product

Just recently, Cisco held their Collaboration Summit where they announced WebEx Share, a palm-sized affordable device that plugs into any TV or monitor that instantly turns it into a wireless presentation screen.

An Introduction to Webex Teams

Cisco recently merged two of their most renowned collaboration services, Spark and WebEx. The result was WebEx Teams! Read our article to find out what WebEx Teams can help you achieve.

Enabling Mobility For Contact Centre Agents

Your contact centre agents can now handle customers using their own personal devices with Cisco’s PCCE/UCCE solution. Cisco’s Mobile Agent enables an employee to use their mobile, tablet or even a PSTN analogue phone and have access to the same capabilities as if they were sitting in the office.

Verizon Data Breach Report

According to findings in the 2018 Verizon Data breach report, ransomware has become the most popular form of malware among hackers. Read about some Cisco Products that preventing you becoming the next victim.

Atlanta Ransomware Attack

On Thursday 22nd March, the city of Atlanta in the US came under fire from a huge ransomware cyber attack. This article looks at how it could have been prevented.